Common Questions

All you need to know about playing with Aussie Lotteries.

Playing Online

  • How will I know if I have won a prize?
    Following the draw you will receive an email notifying you of any prizes you may have won.

    You can also find the results of the tickets you have played by simply logging into your account.

    You will see a list of all of your transactions and prizes won. Simply click on the ticket description and you will see your numbers and results.
  • How will I receive my winnings?
    Your winnings are automatically deposited into your Aussie Lotteries account. If your winnings are greater than your payout limit, it will be transferred directly to your bank account.
  • When will I receive my winnings?
    We endeavor to have your prizes deposited into your Aussie Lotteries account as soon as possible and within 1 business day following the draw.

    If your winnings are greater than your payout limit, a withdrawal will automatically be requested. We usually process withdrawals within 48 hours. Once this has been done, it is up to your banks' processing times as to when they will allow the funds to be available to you.
  • When will my payout be processed?
    We usually process payments within 48 hours. Once this has been done, it is up to your banks' processing times as to when the funds will be available to you.
  • Do I play the same numbers every week?
    Yes you play the same lottery numbers every week.
  • How do I pay for my lottery games?
    You will be automatically charged for the next two weeks Lotto, when there are no more funds left in your online account. The payment is made with the credit card you have used for your registration.
  • Where can I see the latest results?
    You can see the latest results on our front page.
  • Does Aussie Lotteries have anything to do with Tatts Group?
    Aussie Lotteries has nothing to do with Tatts Group. We are an independent lottery service that uses their drawings.
  • I received a text message saying I've won the Lotto
    We have received several reports that text messages have been sent out stating that a major prize has been won.

    Please be aware that Aussie Lotteries do not use text messages to alert our customers when they win.